Usability
Fast.
And Easy. There simply is no other way. Your customers want to spend less time
thinking about what they are doing and more time actually doing it.
Usability pays back as well – rewarding you and rewarding your customers . Our services include:
- User testing – Observing and recording (with video and audio) users performing real tasks with an application, recording what they do, analysing the results, and recommending changes based on findings.
- Expert Evalaution - Faster and less costly than user testing, our experts evaluate your website or intranet against accepted usability principles and make recommendations to enhance usability.
- Prototype Testing - Prototypes are used to explore and evaluate designs quickly and identify possible difficulties before they are developed. Methods of prototyping include wire-frame, paper, cognitive walkthroughs etc. Prototyping is one of our key services.
- User profiling and persona analysis - This involves identifying the intended users and the tasks that they wish to complete. We use focus groups, interviews and questionnaires to find out about users preferences, experiences and needs.
- Competitive analysis - Evaluating the usability of similar products in the marketplace against you own
- Site traffic analysis - Analyse site traffic to provide hard data on how customers use your site and make recommendations on how to better facilitate customers activities.